Shipping policy
At Sooper Brains, we aim to deliver your order quickly and safely across India.
Shipping Charges
- Prepaid Orders: Free shipping across India
- Cash on Delivery (COD): No additional shipping fees are charged
The final amount shown at checkout is the total amount payable.
Estimated Delivery Time
Orders are typically delivered within 4–6 business days for most serviceable pin codes.
However, delivery timelines may vary due to:
- Weather disruptions
- Strikes or logistical delays
- Remote or non-metro locations
- Stock availability
- Operational or courier-related issues
Once your order is dispatched, you will receive a tracking link via SMS or email to monitor your shipment in real-time.
Delivery Responsibility
Customers are requested to:
- Provide accurate shipping details
- Ensure availability at the delivery address
- Keep their phone reachable for courier coordination
Repeated delivery failures due to incorrect information may lead to return of shipment.
Cancellation Policy
Before Dispatch
Orders can be cancelled before dispatch without any cancellation charges.
To cancel, please email:
support@clapstore.com
Include the following details:
- Order Number
- Full Name
- Shipping Address
- Registered Mobile Number
After Dispatch
Once the order has been shipped, it cannot be cancelled.
If you refuse to accept the order at the time of delivery, our standard Return & Exchange Policy will apply.
For any additional queries, please contact:
📧 support@clapstore.com
🌐 www.sooperbrains.com